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Inquiries and Purchases:

How can I inquire about an artwork?
To inquire about a specific artwork, visit our Gallery Section, select the artwork that interests you, proceed to check out and click on the “Enquire” button. After submitting your details and the artwork you’re interested in, a member of our team will get in touch with you. We would communicate via phone, email and provide you with the artwork’s price.

How can I purchase an artwork?
Once you’ve confirmed your choice of artwork, we will confirm its availability. Upon confirmation and payment, the art piece will be carefully packaged and couriered to your doorstep. For customers in the same city, our team member can personally hand over the artwork.

I don’t see a payment option on your website. How can I make a payment for art pieces I want to buy?
Once you’re ready to make a purchase, we’ll share our company’s account details. You can then proceed to transfer the payment through methods such as net banking, mobile payment apps like GPay or Paytm, and other applicable forms of payment. Then we will ship the artwork to your address.

When will a payment option be available on your website?
Following the completion of our initial operational phase (6-12 months), we plan to integrate a payment gateway directly into our website.


Are the artworks original or prints?
All our artworks are authentic originals and come with a certificate of authenticity from the artist.

Can I request a custom artwork from a specific artist?
Absolutely, you can make a request for a custom artwork from a particular artist.

Delivery and Shipping:

How will you ship the artwork I purchased?
The method of shipping depends on the artwork’s specifications. Larger pieces may be rolled and securely packaged, while smaller artworks like A4-sized pieces will be carefully packed and sent via courier.

Is international shipping available?
Yes, we offer international shipping services for our artworks, extending beyond India.

How can I track my shipping?
Once your order has been dispatched from The Kolorbox, we’ll keep you updated on the delivery status through email and phone notifications.